In order to fulfil your expectations regarding the research which is to be carried out, we ask our clients to deliver as many details about the business issue as possible.

A business issue:
• Why the research is essential.
• General description of the project and of the problems which the enterprise is currently facing.

Business background – a wider context
• History of the company and of the cooperation.
• Description of the market situation (position on the market, competitors).
• Information about the branch and category.

Marketing objective – what we want to know and understand
• Questions, which we want to answer.
• Research hypothesis, which the survey is to verify.
• General and detailed issues.

Target group – of the business and of the research
• Characteristic of the company target group (e.g. description of consumers/vendees of the products).
• Indicating who is to be researched (e.g. lost customers).

Business and research location
• Geographical range – the whole country/chosen locations.
Planned measures
• What measures are to be taken on the basis of the researches.

What we have and what we can make available
• Results of previous researches.
• Additional data related to the project.
• Graphic and training materials.

Schedule
• Approximate date of project completion.
• Deadline of the report.

Budget
• Expenditure planned for the project – non-obligatory but it is worth to estimate the budget frames.
• Possible financial conditions (Corporation – e.g. terms of payment).
• Preferred way of cost presentation (e.g. interview unit price).

Persons for substantive contact
• Information about contact persons responsible for the project from its substantive as well as formal way.
• Preferred way of contact.
 

ABR SESTA offers a panel of 300 modern trade stores which are visited by our auditors every weekend. We are the leader in carrying out the audits in respect of not only the experience and the turnover but also quality of the data and implementation of modern techniques of collecting it.

Customer  behaviour research lets us understand the consumer and improve the offer, as well as its presentation so that it meets the consumer requirements and increases the sales.

The main research issues:

In 2010 ABR SESTA began two investment project co-financed from the European Union donations:

1. RPO 1.5 – implementation of new market research services in ABR SESTA Ltd.